- Manage the day-to-day operations of the Sales team
- Work cross-functionally to resolve customer and internal issues
- Improve systems and processes to increase efficiency
- Generate monthly performance reports
- Cultivate a positive, proactive team culture
- Train and Lead cross-selling and up-selling initiatives
- Maximise cold and warm calling opportunities with the Sales team
- Proven experience managing teams in a Call Centre or Internal Sales environment
- Strong leadership and team motivation skills
- Outstanding communication skills at all levels
- Proficiency in Microsoft Office applications
- Ability to work autonomously and deliver results
- Competitive salary
- Performance-based bonus
- Health and wellness programs
- Generous holiday entitlement
- Career development opportunities
- Flexible working options