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Sales/Logistics Coordinator

Hales Group Limited
Posted 16 days ago, valid for 7 days
Location

Bury St. Edmunds, Suffolk IP28 6LD

Salary

£26,000 - £27,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position available is for a Sales and Logistics Co-ordinator with a salary range of £26,000 - £27,000 per annum, dependent on experience.
  • The role requires a candidate with prior experience in a Logistics Co-ordinator position and the ability to quickly learn new systems.
  • A valid driver’s licence and access to a vehicle are essential due to the location of the job.
  • Key responsibilities include managing customer orders, handling logistics queries, and maintaining high standards of customer service using systems like Sage 200 and Odoo.
  • The work schedule is Monday to Friday, 08:00 to 17:00, totaling 40 hours per week, and the position is permanent.
Sales and Logistics Co-ordinator  £26,000 - £27,000 per annum DOEMonday – Friday, 08:00-17:0040 hours per weekPermanent On behalf of our client based on the outskirts of Bury St Edmunds, we are searching for a Sales and Logistics Co-ordinator to join their expanding team on a permanent basis. The successful candidate will ideally have experience in a Logistics Co-ordinator position, and will be able to demonstrate quick learning to the systems used. Due to the location and nature of this role, a driver’s licence and access to your own vehicle is essential. Main duties and responsibilities:
  • To be the main internal contact point for the business – for both customers and staff
  • Dealing with customer contact, e.g., managing quotation/order
  • Organising and tracking customer returns, and maintaining a high standard of customer service
  • Use of multiple systems and different processes:
    • Sage 200 and Odoo system to maintain digital day to day business
    • Microsoft Office package, including Outlook for the use of email
  • Dealing with any logistical issues that may arise, and being able to rectify and amend these
  • Taking inbound calls, dealing with general queries, and dealing with logistics queries
  • Processing orders and customer quotation requests
  • Dealing with account queries, returns and credits
  • Regularly using Sage, including setting up accounts
  • Support to the internal and external sales teams
  • Monitoring overdue accounts, and taking payments
  • Downloading proof of delivery information and updating systems with information received
  • Accepting orders, tracking daily parcels and pallet deliveries
The successful candidate will:
  • Have excellent communication skills both written and verbal
  • Have a confident and friendly telephone manner
  • Previous experience within logistics-desirable
  • Confident in use of PC to communicate internally and externally
  • Previous experience in the use of Sage 200 and Odoo-advantageous
Benefits:
  • Casual dress
  • Company pension
  • Company events
  • Sick pay
  • 20 days, increasing to 23 days after one years’ service + Bank Holidays
  • Cycle to Work Scheme
  • Office closure between Christmas & New Year
  • On-site parking
If you are interested in this position, please apply with a current CV or contact the Bury St Edmunds office for more details

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.