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- Annual Salary: £25,000 - £28,000
- Location: Suffolk, East Anglia
- Job Type: Full-time (40 hours per week)
Join a leading global manufacturer as a Sales Team Administrator. This role offers an exciting opportunity to drive growth and build strong customer relationships within a friendly and professional sales team. Reporting directly to the Sales Team Leader, you will be instrumental in providing support through timely quotations, handling product inquiries, and maximising sales opportunities.
Day-to-day of the role:- Provide accurate and timely quotations to customers for products and accessories.
- Maintain robust customer relations through email campaigns and other sales-related activities.
- Monitor the CRM system regularly to identify and promote relevant products to current and past customers.
- Support customers with inquiries, directing them to the appropriate department or responsible person as needed.
- Generate leads for both short- and long-term sales opportunities.
- Engage with the existing customer base to gather reviews, case studies, citations, and referrals.
- Collaborate closely with colleagues to maximise sales revenue and ensure excellent customer service.
- Maintain accurate customer contact records within the company CRM system.
- Adhere to key performance indicators (KPIs) to drive sales excellence.
- Assist the wider sales team with ongoing tenders and sales administration tasks.
- Minimum 1 year of experience in inside sales or administration.
- Experience working for a medium-sized global company.
- Proficient in Microsoft Windows, Excel, and Outlook.
- At least 5 GCSEs (or equivalent) in core subjects (English, Maths, Science) at grade C (4) or above.
- Highly self-motivated, proactive, quick learner, and organised.
- Strong written and verbal communication skills.
- Ability to maintain accurate customer records.
- Strong problem-solving abilities with a customer-focused mindset.
- Keen attention to detail and accuracy in task completion.
- Qualification in Customer Service and/or Sales.
- Experience using a CRM system to maintain customer records.
- Prior experience in customer service or sales of technical products.
- Level 3 qualification in English or Science-based subjects.
- 25 days annual holiday plus bank holidays.
- Pension enrolment according to government guidelines.
- Modern, air-conditioned building located in rural parkland.
- Opportunities for growth within an expanding business and sales team.
- Free, secure on-site parking.
To apply for the Sales Team Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role to
