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Your new companyThis is a well-established and industrious business (East side of Bury St Edmunds).
Your new role
As a Temporary Customer Care Administrator, you will join an existing team of 5 + people who are experienced and work in a collaborative manner. Duties include but not limited to:
- Answering incoming calls, taking details, taking messages and dealing with initial enquiries or queries
- Placing and processing orders
- Dealing with both customers and clients
- Making outbound calls to arrange dates and times for work to be completed
- Ensuring all details are uploaded accurately onto a bespoke CRM system
What you'll need to succeedTo succeed in this job, you will require:
- Excellent communication skills and a professional telephone manner
- A minimum of 2 + years customer service and/or administration experience
- Accurate keyboard skills and strong IT skills
- Experience of Microsoft Office Suite and CRM systems
- The ability to learn quickly and work as part of a busy team
What you'll get in returnIn return, you can start this job from 3rd October, and it will run through to 18th October (inclusive).
- Monday to Friday (37 hour week)
- On-site parking
- 100% office based
- Hourly rate from £11.96 + holiday (DOE)
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
