- Build and maintain strong relationships with customers and colleagues, ensuring excellent customer service is provided at all times
- Engage with the existing customer to gather the relevant data
- Monitor and maintain the CRM system
- Ensuring that customer records are kept up-to-date and accurate
- Taking the correct steps to ensure sales opportunities are gained
- Adhere to KPIs to drive sales excellence
- Assist the sales department with duties such as administration tasks
- Minimum: 1 year of experience within sales OR administration
- Has a can-do attitude, and constantly striving to improve
- At least 5 GCSEs in core subjects – English, Maths, Science – at grade C (4) or above
- Confident in using Microsoft Office
- Strong written and verbal communication
- Ability to use own initiative
- Efficient problem-solving abilities
- Previous experience using a CRM system