Sales Coordinator

• Job Type: Temporary (potential for permanent)
• Location: Bury St Edmunds
• Salary: £13.22 per hour
• Working Hours: Monday to Friday, 8am-5pm (1-hour lunch break)
• Benefits: Onsite parking

We are seeking a Hire & Sales Coordinator to join our client's team on a temporary basis with the potential to become a permanent role. The successful candidate will be responsible for providing exceptional service to our customers, managing all administrative tasks related to equipment hire, and driving additional sales revenue.

• Respond to customer enquiries and orders over the phone, providing accurate information on equipment availability.
• Coordinate with the Workshop and Drivers to ensure equipment readiness and timely delivery to customers.
• Work closely with the Foreman & General Manager to maintain consistent availability of top 50 items.
• Utilise Smart Office for various tasks including purchasing, equipment searches, depot transfers, stock control, and customer enquiries, ensuring accuracy in all processes.
• Actively promote and sell consumables to customers to achieve monthly sales targets.
• Understand and promote the use of PDA systems, ensuring Drivers maximise the system’s benefits.
• Handle manual paperwork when required and maintain a daily diary of equipment movements.
• Collaborate with other depots to source equipment and report any customer rate or agreement issues for prompt resolution.
• Support the General Manager and credit control team in resolving invoice queries.
• Adapt to system changes and criteria, proactively safeguarding company interests and customer relationships.
• Maintain the depot showroom and work area to company standards—clean, tidy, well-stocked, and dust-free.
• Perform other reasonable duties as assigned by the General Manager, which may include driving duties.

• Proven ability to manage time effectively and meet deadlines.
• Strong communication skills and the ability to handle customer enquiries confidently.
• Competency in administrative tasks and attention to detail to minimise errors.
• Flexibility to adapt to changes and a proactive approach to problem-solving.
• Experience in a similar role is preferred, particularly within a hire or sales environment.

• Competitive hourly rate of £13.22.
• Potential for the role to become permanent.
• Regular working hours with a structured lunch break.
• Onsite parking available for all employees.

To apply for the Hire & Sales Coordinator position, please submit your CV and cover letter detailing your relevant experience and interest in the role.