Sales Executive Automotive

Brilliantin Recruitmentare seeking a motivated and dynamic Car Sales Executive to join a well known dealership in Bury St Edmunds. The ideal candidate will be passionate about cars and have excellent customer service skills, with a drive to succeed in a fast-paced retail environment.

As a Sales Executive, you will be responsible for selling new and used cars, offering exceptional customer service, and ensuring a positive experience for all clients.

Key Responsibilities:

• Greet and assist customers to understand their needs and recommend suitable vehicles.
• Guide customers through the car buying process, explaining features, financing options, and answering queries.
• Conduct vehicle test drives and provide detailed information on cars, including performance, features, and technical specifications.
• Meet and exceed monthly sales targets for new and used car sales, finance packages, and additional products/services.
• Develop and maintain strong relationships with customers to encourage repeat business and referrals.
• Negotiate prices and trade-in values, ensuring profitability for the dealership while remaining competitive in the market.
• Finalise sales agreements, ensure all paperwork is completed accurately, and oversee the delivery process
• Stay up to date on current inventory, new car models, and promotions
• Provide exceptional post-sales support, including answering questions and resolving any concerns.
• Address any complaints or issues that arise during the sales process in a professional and timely manner.
• Maintain accurate customer records, sales logs, and inventory information.
• Ensure compliance with all dealership policies, legal requirements, and manufacturer guidelines.

Key Requirements:

• Proven sales experience, preferably in the automotive industry or a customer-facing role.
• Strong communication and interpersonal skills, with the ability to engage and build rapport with a diverse customer base.
• A passion for cars and knowledge of automotive brands, models, and trends.
• A self-motivated, results-driven individual with the ability to work towards targets.
• Excellent negotiation and closing skills.
• Ability to work under pressure and handle multiple tasks.
• A full UK driving license is essential.

Benefits:

• Competitive basic salary with uncapped commission structure.
• Ongoing training and development opportunities.
• Discounts on vehicles and services.
• Career progression opportunities.