the role.
We have an exciting opportunity on our books for a Scheduling Administrator to be a part of a successful company who provide Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants.
Your daily duties include:
Communicating effectively with customers and tenants.
Management of engineers diaries.
Always follow the complaints procedure.
Support the successful resolution of complaints and queries.
Escalating issues regarding the scheduling of bookings to managers.
Using their systems and other software tools efficiently.
why you should apply.
The future here is bright with fantastic progression opportunities within a supportive, fun, and laid-back environment. Hours of work are Monday- Friday 9:00am- 5:30pm with 1 hour for lunch to enjoy the beautiful, rural, and picturesque surroundings! Holiday increases with time served and as the company is based out of town, they have plenty of car parking available, not to mention NO out of hours rota!
what were looking for.
As this is such a pivotal role, we need someone with exceptional verbal and written communication. You must also be professional and organised with the ability to multitask to a high standard. The ideal candidate will be a team player with the ability to work independently as well as someone who is assertive about ensuring work is scheduled to the requirements of our clients. A background in working towards targets and KPIs would also be preferred. If you feel you could get in and hit the ground running, then this could be for you!
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
Whilst we would love to get back to every applicant, it is not always possible, so if you havent heard from us within 5 days, please note that your application has not been successful on this occasion.
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Back to searchScheduling Administrator
Polkadotfrog
Posted 9 days ago, valid for 11 days
Bury St. Edmunds, Suffolk IP33 1TZ, England
£22,800 per annum
Full Time
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Sonic Summary
- The role is for a Scheduling Administrator at a company providing Plumbing, Heating, and Electrical solutions to over 9000 tenants.
- Daily responsibilities include managing engineers' diaries, communicating with customers, and resolving complaints efficiently.
- The position offers a Monday to Friday work schedule from 9:00 am to 5:30 pm, with opportunities for progression and no out-of-hours rota.
- Candidates should have exceptional communication skills, be organized, and have experience working towards targets, with a preference for those with relevant background.
- Salary details were not specified, but candidates should ideally have previous experience in a similar role.
