Job Title: Senior IT Analyst

Location: Bury St Edmunds

Salary: 35,000 - 40,000 per annum

Cooper Lomaz have partnered exclusively with a business based in Bury St Edmunds to source an experience Senior IT Analyst. This position will see you work closely with their clinical team, providing 1st - 2nd line support to their systems, and working with 3rd party venders to resolve tickets in a timely manner.

Role Overview:

You will be forming part of a team leading projects related to clinical systems and provide direct support during the project role outs. You will form a key part of the IT applications, with a focus of continuous improvement and development of the capabilities.

Role Responsibilities:

Provide 1st and 2nd line support relating to the businesses clinical systems (SystmOne, EMIS Etc)
Form part of a projects team, providing hands on support, especially during deployments
Work with the wider IT team to ensure the continuous improvement of the systems, and aid the develop the systems
Provide configuration support, and assist with change and test on applications when needed.

Skills:

You will need to have experience providing support and administration to clinical systems such as SystmOne, EMIS etc
You will have experience providing 1st and 2nd line support
You will have a background working with key business stakeholders
A proven background in working to SLAs, and able to think outside of the box to resolve technical faults
It is desirable to have a certification in ITIL

Salary & Benefits:

This position is available on a fully remote basis, however you must be within a commutable distance of Bury St Edmunds
The salary range is between 35,000 - 40,000 per annum
Sick pay
25-day holiday, plus bank holidays

Interested in this role? - Apply Now!