Software Development Team Lead

Rapid Development and Support Team Lead to £60k plus strong benefits package

Please note that this role is hybrid working from Woolpit in Suffolk, you must be based within an hours commute of Woolpit

• Do you want a career with a company who value and work with their staff to build strong career paths?
• Do your leadership skills match your technical prowess?
• Do you have a natural positive problem-solving personality?
• Can you lead a rapid development team and maintain high standards and quality in software development best practice?

If you can say yes to all the above points, then read on, this is an opportunity to use your technical and people leadership skills with a well-respected and strong company who are leaders in providing a great place to work for their staff, it is important to them.

Not only are they a great place to work, but they are also a class leading UK business who have a seven-year order book, so they are strong and good at what they do. This is an opportunity to join the right team who know how to do the right things.

What will you be doing?

The role is based in the Woolpit Head Office, and you will be expected to be on-site for two days a week. The other three days can be from home unless you prefer to work in the office full-time.

The successful candidate will lead a dynamic team focused on quickly delivering and supporting software solutions to meet business needs. It is a critical role in driving rapid development cycles, ensuring timely response to support requests, and maintaining a high standard of quality and efficiency in software delivery.

Team Leadership and Management:

• Lead, manage, and mentor a team of software developers and support specialists, fostering a collaborative and innovative work environment.
• Define team goals, objectives, and performance expectations, and conduct regular performance assessments and feedback sessions.

Rapid Development Cycle:

• Drive the implementation of agile and rapid development methodologies to accelerate the delivery of software solutions and support.
• Collaborate closely with cross-functional teams to gather requirements, design, develop, test, and deploy solutions in rapid iterations.

Support and Issue Resolution:

• Oversee the team's response to support requests, incidents, and issues, ensuring timely and effective resolution to maintain operational efficiency.
• Implement and monitor processes for efficient support ticket management, prioritization, and escalation.

Quality Assurance and Testing:

• Conduct code reviews, testing, and validation to maintain high coding standards and software quality.

Technical Innovation:

• Stay current with emerging technologies, tools, and best practices to drive continuous improvement and technical innovation within the team.
• Identify opportunities for automation and process optimization to enhance rapid development and support capabilities.

Collaboration and Communication:

• Collaborate with stakeholders, including product managers, business analysts, and customer journey focus group, to ensure clear communication and alignment of objectives.
• Provide regular updates on project progress, support status, and key metrics to relevant stakeholders and leadership.

Documentation and Knowledge Management:

• Maintain comprehensive documentation of software solutions, development processes, support procedures, and technical decisions.
• Foster a culture of knowledge sharing and ensure that information is accessible and well-organized.

Performance Monitoring and Reporting:

• Monitor and report on key performance indicators (KPIs) related to rapid development, support response times, issue resolution, and software quality.
• Provide insights and recommendations to improve team performance and operational effectiveness.

What skills and experience do you need for the role?

This is a leadership role where you need to a strong mentor, innovator and driver of standards. Therefore, your leadership skills and standards are just as important as your technical skills.

• Degree qualified in IT or a strong history of technical leadership.
• Management qualifications (CMI, ILM) and Project Management qualifications, again if you dont have these, then you should be able to demonstrate a strong history of experience in those areas.
• A strong working knowledge of ITSM and ITIL processes would be beneficial
• Proven track record in full software development lifecycle for enterprise level software solutions.
• Up-to-date knowledge of agile software development best practices, and development in the Microsoft technology stack (.NET VB & C#, ASP.NET MVC, Razor, React, RESTful APIs on a SQL Server backend).
• Attention to detail and the ability to improve and adjust processes to get the best out of your team.
• High degree of tenacity in solving problems in a logical and professional manner.
• Effective skills in leading team members through challenging circumstances, i.e. major incidents.
• Development of your team so that the value delivered by each team member continually improves.

Not all jobs are with financially strong companies who care about making their working environment a great place to work. This is the opportunity to build a career, and yes, they help with that too, within a bigger IT team where they like to promote within rather than hire in new staff. As well as a good salary of up to £60k depending on experience, there is a strong benefits package.

Loyalty Growth Units - A scheme rewarding our collective efforts if we hit our profit targets. Think of it like a long-term bonus pot! Eligible for employees with 6 months service.

Life Assurance - 4x salary, after 3 months of service.

Pension Scheme - Company contributions up to 10% if employees contribute 5%. Pension contributions are made through salary sacrifice and the company re-invests the NI savings into your pension fund.

Holiday - 33 days holiday (including bank holidays) plus an extra day after 10 and 20 years. Option to buy up to an extra 10 days holiday.

Great Place to Work - ranked for as one of the UKs Best Workplaces since 2018, one of the UKs Best Workplaces for Women since 2021, and one of the UKs Best workplaces for Wellbeing since 2022.

Long Service Awards - We reward loyalty with additional holiday at 10-, 20- and 30-years service, and gift voucher awards at 15 and 25 years.

Family Friendly Policies - We offer enhanced maternity pay (12 weeks at 100%, 14 weeks 50%), paternity pay (2 weeks at 100%) and adoption (to match maternity/paternity) pay, after 6 months service.

Flexible Benefits - Including private healthcare for you and your family, discounted gymmemberships, the ability to purchase cars, bikes and more.

Flexible Working 2 days in the office, 3 days remote.

Learning & Development - Investment in people, offering technical and professional development and qualifications, personal development and leadership and management development.