- Sole responsibility for entering and reconciling BACS receipts into booking system on a daily basis
- Reconciling booking system receipts to bank statements
- Following up unallocated receipts, identifying and allocating payments from the unallocated list and contacting customers for missing remittances
- Chasing outstanding customer invoices by email and telephone
- Negotiating with customers to recover outstanding amounts
- Raising credit notes
- Dealing with email and telephone queries regarding credit control
- Issuing copy invoices on request
- Sending out monthly statements
- Follow up monthly customer statement queries
- Liaising with debt collection agencies for recovery of non-responding overdue debtors.
- Liaising with area Managers for account resolutions and chasing of local outstanding debts
- Creating manual invoices
- Liaise with other Bureau team members for customer payment issues.
- General ad-hoc duties, as and when requested
- Reporting to Credit control.
- 28 days Holiday, including Bank Holidays
- On-site Parking
- Company sick pay
- 15 Hours Medical Time (Upon completion of probation period)
- Private Medical Care with Benenden Health