Delivery Coordinator

We are seeking a highly organized and detail-oriented Delivery Coordinator to join our operations team. This role requires someone with excellent administrative skills who can handle multiple tasks efficiently while managing the smooth flow of deliveries. You will be responsible for raising delivery notes, managing delivery schedules, and coordinating with both internal teams and customers to ensure timely and accurate deliveries.

Key Responsibilities:

• Raise Delivery Notes (DN): Generate delivery documentation for outgoing shipments.
• Issue Picking Lists: Send accurate picking lists to the warehouse team to initiate order preparation.
• Chase Delivery Progress: Track ongoing deliveries, ensuring orders are dispatched on time.
• Weekly Delivery Schedules: Provide detailed weekly delivery plans to customers and internal teams.
• Log Sample Details: Maintain accurate records of all samples sent out and ensure feedback is chased and logged.
• Additional Admin Tasks: Assist with other administrative and delivery coordination tasks as needed by the business.
• Send DN and Certificates of Analysis (COAs) to Customers: Ensure that necessary delivery documentation, including COAs, are sent promptly to clients.
• Update Systems and Customers: Communicate any changes in delivery timelines to both customers and internal systems, maintaining clear communication.
• Report Delays: Keep the head office informed about any delivery delays or issues.
• Manage Samples: Order samples from the head office, track dispatches, and ensure timely delivery to customers.

Required Skills & Experience:

• Highly Organized: Must have exceptional organizational abilities to manage multiple tasks effectively.
• Team and Self-Motivation: Must be able to work well both independently and as part of a team.
• Works Under Pressure: Ability to meet tight deadlines and perform well in high-pressure environments.
• Communication Skills: Excellent verbal and written communication skills to liaise confidently with customers, colleagues, and senior management.
• Administrative Skills: Proven experience in handling administrative duties and maintaining precise records.
• Experience with SOP/POP: Familiarity with Standard Operating Procedures (SOP) and Purchase Order Processing (POP).
• Able to work well in a small team. Delivery Coordinator

Ideal Candidate:

• Experience with SAP: Prior experience using SAP software will be highly advantageous.
• Knowledge of Incoterms: Familiarity with international commercial terms (Incoterms) for shipping and delivery.
• Education: Ideally educated to college level or equivalent experience in a relevant field.