Support Worker - Secure Transport

As a Secure Transport Support Worker, you will be working alongside a dedicated team who thrive on being able to make a difference.

Primarily based at home, you'll typically be on call and will meet with your team at a mutual location before proceeding to meet with the booking team. With your team, you will assist in the transport of a vulnerable person who may have challenging behaviour, and ensure they reach their destination safely.

Some days you may be scheduled to work alongside vulnerable people in a secure environment instead of working in the vehicle. Our clients often require additional support in secure environments, you would help to provide support to a vulnerable individual who exhibits challenging behaviour.

We ensure our staff are trained to the highest level, allowing any scenario to be competently handled and effectively managed.

Our Service could include:

Court appearances

Transportation from custody to prison/court

Transport of high-risk absconders and adults/young people who self harm

Transport of adults and young people displaying behaviours that may challenge

Medical appointments

Supervised contacts

Moving or returning to a placement

Main Tasks And Responsibilities

• Complete regular and routine training as directed by the Management team
• Support Service Users to their destination in an ethical and dignified approach
• To be able to respond and deploy to Head Office (S43 4UL) within 30 - 60 minutes
• Provide a tailored approach to ensure a consistently positive approach to the Service user
• Complete timely, factual records as the shift transpires
• Supporting a Service User in various tasks
• Ability to work across our many services to maintain a safe environment for our clients

Complete regular and routine training as directed by the Management Team.

Education and Skills Required

• Fluency in English (both written and verbal)
• Experience of working with challenging behaviour is desired, but not essential
• Having a 'can-do' attitude towards new tasks
• Ability to work effectively as part of a team
• Effective verbal and written communication Essential
• Ability to self manage your workload around the Service User's requirements.
• A full UK Driving Licence is required
• Competency with modern smartphones

Essential requirements of the role

• Enhanced DBS and subscribed to the update service (will be completed by Exclusive Secure Care Services Limited if required)

Available to work Monday to Sunday

For Insurance purposes candidates must have at least 5 years uk residency

All relevant training will be provided by Exclusive Secure Care Services limited.

All candidates will be required to attend a pre-employment Physical Intervention training course as part of the interview process.

Your Benefits

• 28 Days Pro Rata Annual Leave
• Your birthday off as an extra day holiday (After 1 years service)
• A warm and welcoming team
• Guaranteed 40 hours minimum pay per week
• Minimum of 1% annual increase in salary
• Over time rate at 1.25 when working a day off
• Excellent progression routes

Working Hours/Pay

• Monday to Sunday
• Overtime availability at increased rate
• Weekly Pay
• Extra hours over contracted hours paid 4 weekly
• Pay starts at £12.00 per hour during 3 month probation £24,960.00 per annum; rising to £13.00 per hour after probation - £27,040.00 per annum
• Pay will further progress should you wish to progress towards being a Senior starting at £14.00 an hour - £29,120.00 per annum
• Pay will further progress should you wish to progress towards being a Senior Supervisor starting at £15.00 an hour - £31,200.00
• Pay will further progress should you wish to progress towards being a Manager/Team Leader starting at £16.00 an hour - £33,280.00 per annum

Job Types: Full-time, Permanent

Extra Information

• We are currently looking for full time staff only for this position
• Our head office is located in Barlborough, Chesterfield. S43 4UL
• We pride ourselves in being able to deliver a consistently high service to all our Clients
• We are committed to the Safer Recruitment Process. Successful applicants will be registered with the Disclosure & Barring Service (DBS) and be required to provide 10 years of work history (including any gaps) and two references, one of which must be your most recent employer.
• At Exclusive Secure Care Service Limited we are committed to safeguarding and promoting the safety and wellbeing of all children and adults in our care. We believe that all our Service Users deserve a safe, happy and healthy environment and we expect all our staff to share this commitment.