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We are working with Bury Council to find a Receptionist/Cashier on a temporary basis.Job Type: Temporary, Full Time hours Mon-FriLocation: BuryHourly rate: £12.26 per hour.
We are looking for a dedicated Receptionist/ Cashier to be the first point of contact for all visitors, providing a high-quality, efficient, and courteous service. This role is crucial in managing reception, admissions, and information services, ensuring compliance with government legislation and council policies.
Day-to-day of the role:
- Resolve customer inquiries at the first point of contact to the satisfaction of the customer.
- Direct customers to other services accessible via the freephone and online, providing digital assistance where required.
- Process all enquiries to the required performance standards, complying with the Data Protection Act, Freedom of Information Act, and the council’s requirements on confidentiality.
- Provide additional cover for the switchboard as needed.
- Manage cash transactions and perform cash reconciliation accurately.
- Operate and maintain computerised databases to manage visitor information effectively.
- Manage office equipment and retail materials, ensuring their correct usage and maintaining records as required.
- Ensure the maintenance of a healthy and safe environment for both staff and the public.
Required Skills & Qualifications:
- Good communication skills (written verbal and numeric).
- Experience of cash handling and cash reconciliation and of assisting members of the public over the telephone and in person.
- Experience in the use of computerised data bases.
If you are interested, or have any questions, please let us know.
Please apply with an updated version of your CV!
