Sales Office Administrator

Sales Office Administrator - Bury

The Cormar Carpet Company is an award-winning, British, family-run business and has been making carpets since 1956 at our two mills in Lancashire. We make and deliver our carpets from our distribution sites in Hemel Hempstead and Bury to over 3,000 Cormar retailers across the UK and Ireland, using our own fleet of vehicles. We've won over fifty carpet and flooring industry awards, including being voted "Best Carpet Manufacturer 2023" by readers of Interiors Monthly and award winners of F1 "Carpet Supplier of The Year" for 14 consecutive years.

Main Duties: To contribute to the effective running of Cormar's Sales Office. Daily duties include receiving and inputting business to business Sales Office orders using a web based portal ordering system, dealing with all types of enquiries, chasing deliveries, checking price enquiries and any other duties as from time to time directed by the Team Leader.

Key Responsibilities:

• Contribute to the achievement of the organisation and department goals through completion of daily duties to required standards
• Taking sales calls and ringing customers
• Enter orders promptly and accurately
• Problem solve in line with the customers requirements
• Apply a professional manner when dealing with customers both internal and external
• Flexibility to cover team and other duties as and when required

Team Cormar:

• Participate in, and make a positive contribution to improvement teams
• Adhere to and promote Cormar Values
• Demonstrate attitude and behaviours which make a positive contribution to the team, department and company

Other:

• Contribute to company improvement initiatives (eg. MSQ surveys, culture surveys)
• Understand how own role impacts on organisation and department objectives
• Support Team Leader to deliver the above objectives

Ideal Skills / Qualifications:

• Ability to communicate effectively within the team, in the wider organisation and with customers
• Knowledge of how the department works and how it fits in with the rest of the organisation
• Ability to work under pressure and to agreed deadlines
• IT and administration skills commensurate with effectively fulfilling the role
• Reliable, punctual, conscientious and motivated to carry out the works required

Hours per week: 22.5 - 37.5. Minimum of 3 days per week up to 5 days. Flexible hours available

Duration: 6 month fixed term contract with the possibility of being extended

Salary: 27,080 (pro-rata) plus 31 days holiday, including bank holidays (pro-rated if working less than 5 days per week), Pension after 3 months

To Apply: Please press the 'Apply' button, and shortlisted candidates will be contacted by Cormar Carpets within 28 days. Thank you for your interest in the role.

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