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Aftersales Support Executive - Property Development

The Design and Interiors Recruitment Company
Posted 6 days ago, valid for 16 days
Location

Bushey, Hertfordshire WD23 3PW

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an Aftersales Support Executive for an award-winning interior design and property development business in Bushey, Hertfordshire.
  • The role involves providing exceptional aftersales service to clients, managing snagging issues, and coordinating repairs with tradespeople.
  • Candidates should have a good understanding of property and snagging, along with excellent customer service skills.
  • This full-time position offers a salary ranging from £35,000 to £40,000, depending on relevant experience.
  • The company provides 21 days of holiday plus public holidays and a company pension, with the option to work from home one day a week.

We are recruiting for an Aftersales Support Executive on behalf of an award winning, interior design and property development business based in Bushey, Hertfordshire.

The company design and develop many prestigious, high-end properties in the North London and Hertfordshire areas. They are now recruiting for an Aftersales Support Executive to deliver the best in aftersales service to clients once they have moved into their new property. This involves dealing with a variety of snagging issues and liaising with the client to discuss any problems and then to coordinate the inspection and repair process with a relevant tradesperson.

The role requires someone with an understand of property and snagging, along with superb customer service skills. The company have a number of new developments opening in 2025 and they are looking to provide their clients with unparalleled aftersales support.

On a day-to-day basis the role will involve:

Looking after all client aftersales issues, discussing them with the client in detail.

Coordinating with the client and tradesperson to arrange a suitable time for an inspection

Managing the CRM system and updating accordingly with client details, issues and resolution

Providing administrative support in the design studio to include some diary management for the director, compiling reports and supporting other design team members with administrative duties when required.

This is a full-time role, Monday to Friday 9am - 5.30pm based in a busy and lively studio in Bushey, Hertfordshire. The company is happy to offer 1 day a week working from home if required.

Salary from £35,000 - £40,000 based on relevant experience. 21 days holiday plus public holidays, company pension.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.