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Quality Engineer
£36-40,000 Dep on exp +Bonus
Caerphilly area
Due to the retirement of the current Quality Engineer this an exceptional opportunity for an experienced Quality Engineer to join a progressive Global Manufacturer with a great range of new Projects. You will have gained considerable experience of Quality Engineering with a manufacturing organisation and it is desirable that you have been working within an automotive environment
You musy have the Permanent legal right to work in the UK
- Manage customer complaints process and drive the closure of all issues. (Through use of 8D + 5WHY Problem Solving tools)
- Establish customer review meetings to discuss issues proactively.
- Generate and implement Product Quality Control Plans/Inspection standards
- Establish customer agreed product quality standards and implement with appropriate functions
- Compile Customer key performance indicators and metrics
- Provide team leadership for product quality improvement programs.
- Maintain Customer Concern Database
- Completion of Internal audit program
- Develop reaction plans for containment of identified issues
Internal Customer Relations
- Maintain awareness of all customer requirements, issues and current status for operators, team leaders and production management.
- Production, education and support for continuous improvement, 8D ownership and completion.
- Development awareness of purchasing & sales departments, knowledge of customer quality requirements both in NPI and current product.
- Where necessary, support SQA in supplier product quality issues.
Business Management System
- Active participant in the management of ISO 9001:2008 (ISO 9001:2015)
- Conduct internal audits as required to agreed schedules
- Verify the conformity of product quality to agreed standards (I.e. through product/process audits)
NPI Support
- Active participant in NPI projects with an emphasis on all QA activities to include:APQP
-ISIR/PPAP
Problem Solving Techniques/Lessons Learnt/Quality History
APQP/PPAP – Support project activities
- Development of Quality Management system to transition to ISO 9001:2015 standard requirements
To engage in any continuous improvement inititatives as considered appropriate and necessary.
Experience of working within a Quality department operating at management level.
Essential – Working within a manufacturing environment
Desirable – Working within an automotive environment
Specific Knowledge / Skills Competence:
- Demonstrate full knowledge of required quality processes and procedures
- Excellent understanding of ISO/TS including PPAP, APQP
- Good understanding of Lean Manufacturing tools and techniques
- Excellent computer skills and competent in developing and using a PC and associated networks and systems to acquire, manipulate and disseminate information
- Good organisational and Time Management skills
- Ability to lead and develop project teams
- Prepared to travel as required, sometimes at short notice.
This is a Mon-Friday role
You musy have the Permanent legal right to work in the UK
Travel to work from Pontypridd, Pontypool, Ebbw Vale, Cardiff, Bridgend, Newport, Merthyr, Swansea, Blackwood
