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Fulfilment Agent
Are you seeking a new opportunity? Join our client's team at Norwich and enjoy:
Competitive Pay: Earn 25,500 per annum. Rates are PAYE, 28 days holiday per year which increase with length of service.
Shifts: Monday- Friday 09:00 - 17:00pm
Perks: Free on-site parking, provided PPE, comprehensive training.
Career Development: Access to Manpower 'MyPath' for online courses.
Responsibilities:
- Delivering exceptional customer service.
- Ensuring safe and professional operations in line with client standards.
- Taking calls from customers and placing orders on the system
- General admin duties
- Handle incoming customer calls & inquiries in a professional and timely manner.
- Operate internal Operations system to log, book, track and follow customer orders.
- Support and work with the office team in all other aspects of administration as required.
- Maintain office hygiene standards and demonstrate safe working practices.
- Follow and adhere to client policies, procedures and code of conduct.
- Reconciling Driver's loads from the previous day
- Debriefing Driver's at the end of their day and making any necessary amendments
- Compliance Checks to be carried out on all Vehicles once a month
- Cylinder Yard Counts, including entering of stock figures and carrying out any investigations
- Participating In End of Month Stock counts when required
Requirements:
- Outstanding customer service
- Computer literate
- Successful candidates require a DBS check.
Details:
- The role is due to start immediately and will run until around March 2025 when it will be reviewed.
