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Customer Service Administrator

Appoint Consulting Recruitment Specialists
Posted a day ago, valid for 5 days
Location

Caistor, Lincolnshire LN7, England

Salary

£22.5 - £24,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Our client, a well-established company near Caistor, is seeking a Customer Service Administrator to enhance their customer service for wholesale distributors and field sales teams.
  • The role involves supporting field sales personnel, managing sales orders, maintaining customer records, and liaising with the logistics department.
  • Candidates should possess strong administrative skills and a commitment to excellent customer service; SAP experience is a plus but not required.
  • The position offers a salary of up to £30,000 and requires at least 1-2 years of relevant experience.
  • Employees enjoy benefits including up to 30 days of holiday, on-site car parking, and free online training courses.

Customer Service Administrator

Our client is a well-established, company based near Caistor. They are looking for a Customer Service Administrator to join their team.

MainPurposeofthe Customer Service Administrator Role:

The main purpose of this role is to help deliver excellent customer service to both their wholesale distributors and field sales teams.

Responsibilities of the Customer Service Administrator:

  • Supporting designated field sales personnel to provide information, order support, and quotations to the UK customer base
  • Credit returns
  • Entry of sales orders ensuring all required information is submitted
  • Ensure customer records are kept up to date
  • Liaise with the logistics department to maintain accurate information
  • Answering calls and emails
  • Allocation of third-party stocks
  • Any other reasonable tasks on request

The Perfect Customer Service Administrator:

  • SAP experience would be advantageous but not essential
  • Great customer service
  • Strong administrative skills
  • Team player

Package and Benefits for the Customer Service Administrator:

  • Up to 30 days of holidays
  • On-site car parking
  • Annual Staff Conference
  • Christmas site closure
  • Free training courses online
  • Mental, physical & financial wellbeing
  • Plus, many more great benefits

If this sounds like the role for you, apply now!

Appoint Consulting is a Recruitment Business having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations Act 2003.

In accordance with the Employment Agencies Act 1973, Appoint Consulting will not charge any individual seeking employment through their services.

If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.

While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.