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- Coordinate installation schedules and liaise with technicians and customers to ensure timely service.
- Maintain and update records of equipment, installations, and service requests in the company database.
- Process work orders, invoices, and purchase orders accurately and promptly.
- Respond to customer inquiries regarding installations and equipment, providing clear and professional communication.
- Support inventory management by tracking equipment levels and coordinating orders.
- Prepare reports related to installations, equipment performance, and team productivity.
- Ensure compliance with company policies and health and safety regulations.
- Perform general administrative tasks to support the team as required.
- Previous experience in an administrative role, preferably in a technical or service-based environment.
- Strong organizational skills with excellent attention to detail.
- Proficiency in Microsoft Office, particularly Excel and Word.
- Effective communication skills, both written and verbal.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- A proactive approach to problem-solving and supporting team objectives.
