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- Managing EU imports through management of carriers and hauliers.
- Investigating and planning the most appropriate routing for each client's needs, while remaining vigilant on costings.
- Liaising with the network of overseas agents/shipping lines to confirm bookings, readiness dates and arrange loadings.
- Learning and being the cover for all Operators in the department
- Experience in ocean import operations and come from a freight forwarding background (beneficial).
- Good level of skill and experience in Microsoft applications including Outlook, Word and Excel.
- Experience in the maintenance and management of client accounts, rate & contract databases and files.
- Analytical and accurate.
- Excellent communication and negotiation skills.
- Proficient at wording emails to clients in a professional manner and ensuring that all client requests are fulfilled and answered in a timely manner.
- Report writing and ability to provide concise progress updates.
- Confidence in building and maintaining relationships with customers in order to generate and increase new business.
- Proven history of commercial/sales acumen.
- Entrepreneurial spirit, looking for new opportunities to promote business growth.Â
