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BDS are working with a leading housing association to recruit a Scheme Manager to provide a housing management service across two of their sheltered services for the over 55s- one in Camberley and one in Bagshot.
Duties:
- Daily welfare checks to residents.
- Facilitate property lettings and tenant communication for smooth onboarding
- Conduct regular health and safety checks to ensure property conditions are well-maintained.
- Coordinate with external agencies and providers when necessary.
- Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
- Act promptly on complaints regarding anti-social behaviour, escalating where needed.
- Report communal area repairs and maintain strong partnerships with external support agencies.
Criteria:
- The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
- Strong understanding of tenant and housing management, particularly for older adults
- Confident in conducting health and safety checks within residential environments
- Effective communicator, able to handle complaints and uphold tenancy agreements
- Experience working collaboratively with external agencies to support tenants' needs
Please note this is a fully site based position- Hybrid working is NOT available with this role.
Hours: Full time across two sites
Salary; 32,480 per annum
Other benefits include:
- 28 days paid holiday plus bank holidays per year (pro-rata for part time) rising by 1 day per year up to a maximum of one working week.
- A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution and 4% employer contribution. Both pension schemes provide Life Insurance Cover.
- Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion).
- Employee Assistance Programme.
- "Hapi" Benefits App with multiple discounts.
- Cycle to work scheme.
This role is subject to a successful DBS check.
You must be a driver with access to a vehicle- any mileage between schemes is covered at 45ppm.
This is a permanent position.
Apply now for immediate consideration!
