Customer Care Administrator

Our client is looking for Customer Service Administrator to join their team on a full-time basis for the next 8 months to cover maternity leave.

The successful candidate will be an experienced customer service professional who is able to create and maintain strong customer relationships. You will be responsible for monitoring a shared inbox and responding to incoming after-sales enquiries.

Responsibilities will include, but are not limited to:

• Professionally manage inbound calls and correspondences via email and web enquiries, escalating/forwarding to relevant contacts
• Maintain CRM database with correct and up to date information regarding each project to ensure transparency across the business
• Support the wider team with administrative responsibilities including data entry and assisting with reporting
• Point of contact for customers when coordinating any follow ups as required

What we are looking for:

• Previous experience in a customer service position
• Excellent communication skills both written and verbal
• Highly organised with a keen eye for detail
• Ability to effectively prioritise tasks working to deadlines

Job title: Customer Care Administrator

Location: Camberley

Type: Fixed term contract - 8 months, full time, Monday-Friday, 9am-5pm (fully-office based)

Estimated Salary: 35,000pa (pro-rata for 8 months)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.