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Housing Referral Coordinator
St Austell and Camborne area
Must have: Enhanced Adult/Children DBS
Hours per Week: Up to 37, but able to consider part-time hours.
Working Pattern: Monday - Friday 9am-5pm
Hourly rate: 13.81
We are seeking a dedicated and empathetic Temporary Referral Coordinator to join our Supported Housing team. As the first point of contact for referrals to our support service, you will play a crucial role in assessing and managing referrals, ensuring that individuals receive the support they need. This position requires flexibility, creativity, and a person-centred approach.
Key Responsibilities of the Housing Referral Coordinator:
- Handle all new referrals via telephone, email, and face-to-face interactions, ensuring a welcoming and supportive experience.
- Collect relevant information, assess referrals against service criteria, and manage the allocation of accepted referrals in collaboration with Support Workers.
- Maintain regular communication with customers, colleagues, and partner agencies to manage expectations and ensure smooth transitions.
- Accurately collect, collate, and prepare reports on referral data to support service delivery and improvement.
The successful Housing Referral Coordinator will have:
- Knowledge and experience of the supported housing sector and support needs are essential.
- Excellent communication skills with the ability to build rapport and show empathy.
- Working understanding of domestic abuse is preferable, as is experience with supporting people with complex needs such as substance and alcohol use, mental health support needs, and experiences of homelessness.
Please apply directly before the 14th of February or speak to Chrissie in the Derby Office for more information
Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
