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1st Line IT Support
Near Cambridge
Monday- Friday 9:00am – 5:30pm (37.5 hours per week)
£25,000 - £28,000
Benefits: 29 days holiday including bank holidays, social events, free parking, fresh fruit in the office, Pension scheme, Staff discounts, Hybrid working after probation period, long service awards,
Do you have a bat-signal for IT emergencies? Are you the Clark Kent of computer conundrums, ready to swoop in and save the day? If you're nodding faster than a buffering video, you might just be the superhero our client near Cambridge is seeking!
This is a varied role where you will be providing support on servers, phone systems and active directory. We will consider candidates with previous IT experience or those who have completed a relevant qualification and are looking for their first role in IT.
Who are we?
We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics.
What our client can offer you:
- Investigate, diagnose and resolve requests raise through a ticketing system.
- Resolve hardware and software problems on desktops, laptops, mobile phones and tablets.
- Amend desk phone extensions.
- Support staff deskside for any issues with their computers and network devices.
- Educate and guide users on best practices.
- Keep accurate records of any IT requests.
What we are looking for:
- Microsoft office 365
- Experience in operating systems.
- Experience in Windows server
- Experience in Microsoft Cloud services.
- Excellent interpersonal skills.
- Good written and verbal skills.
- Patient to help individuals with all levels of IT ability.
- Basic networking knowledge.
So, are you ready for your next job? Hit on the apply button today
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
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