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1st Line Technical Support

Busy Bee Recruitment
Posted 2 days ago, valid for 7 days
Location

Cambourne, Cambridgeshire CB23, England

Salary

£25,000 - £28,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • An IT Support position is available near Cambridge, offering a salary between £25,000 and £28,000.
  • The role requires candidates to have previous IT experience or a relevant qualification, making it suitable for those starting their careers in IT.
  • Working hours are Monday to Friday from 9:00 am to 5:30 pm, totaling 37.5 hours per week.
  • Benefits include 29 days of holiday, social events, free parking, a pension scheme, and hybrid working options after the probation period.
  • Key responsibilities involve resolving hardware and software issues, supporting staff, and maintaining accurate records of IT requests.

1st Line IT Support

Near Cambridge

Monday- Friday 9:00am – 5:30pm (37.5 hours per week)

£25,000 - £28,000

Benefits: 29 days holiday including bank holidays, social events, free parking, fresh fruit in the office, Pension scheme, Staff discounts, Hybrid working after probation period, long service awards,

Do you have a bat-signal for IT emergencies? Are you the Clark Kent of computer conundrums, ready to swoop in and save the day? If you're nodding faster than a buffering video, you might just be the superhero our client near Cambridge is seeking!

This is a varied role where you will be providing support on servers, phone systems and active directory. We will consider candidates with previous IT experience or those who have completed a relevant qualification and are looking for their first role in IT.

Who are we?

We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including: Sales & Marketing, Admin & Customer Service, Technical & Engineering, Industrial & Manufacturing, Finance & Accountancy, Care & Education, Supply Chain & Logistics. 

What our client can offer you:

  • Investigate, diagnose and resolve requests raise through a ticketing system.
  • Resolve hardware and software problems on desktops, laptops, mobile phones and tablets.
  • Amend desk phone extensions.
  • Support staff deskside for any issues with their computers and network devices.
  • Educate and guide users on best practices.
  • Keep accurate records of any IT requests.

What we are looking for:

  • Microsoft office 365
  • Experience in operating systems.
  • Experience in Windows server
  • Experience in Microsoft Cloud services.
  • Excellent interpersonal skills.
  • Good written and verbal skills.
  • Patient to help individuals with all levels of IT ability.
  • Basic networking knowledge.

So, are you ready for your next job? Hit on the apply button today

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.

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