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Our client, based in South Cambridgeshire, is looking for a New Business Support Coordinator to join their growing team. Working alongside Sales and New Business Development, the New Business Support Coordinator will report to the New Business Team. This is a full time (37.5hrs per week), permanent position. Candidates will need to have their own transport due to the rural location.
Responsibilities will include:
- Providing support for the Estimator: calling customers and progressing quotations; and providing feedback and market intelligence.
- Working alongside the Sales Office: ensuring timely processing of website orders; alerting the Sales Office to any issues with customer orders; contacting customers to advise delivery times; and keeping customers up to date with the progress of their orders.
- Providing administrative support to the New Business Development Manager: alerting them to new business customers; alerting them to any issues with website orders; and updating customer details in Sage database.
To be suitable for this role, candidates will need to have the following skills and experience:
- Previous experience working in a sales office or customer service environment
- A confident and clear telephone manner
- Ability to work autonomously when required but maintain a team ethos
- Effective communication skills, both verbally and in writing
- Organised and methodical
- Proficient at using Microsoft Office applications (Word, Outlook)
- Meticulous record keeping.
