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Great opportunity to join a fun team in a rapidly expanding business on the outskirts of Cambridge.
As an Account Manager, you will play a key role in maintaining strong relationships with customers while supporting the sales team. This role requires excellent communication skills, attention to detail, and a commitment to delivering outstanding service.
This is a full-time, permanent role, onsite daily.
Typical Duties Include:
- Provide exceptional customer service and build strong, lasting relationships.
- Keep existing customers informed about current offers, company news, and promotions.
- Engage with customers to encourage sales and enhance relationships.
- Respond promptly and accurately to customer queries.
- Manage customer expectations effectively and professionally.
- Identify customer needs and provide suitable solutions.
- Process customer orders and take payments.
- Maintain and update customer records on the company database.
The Successful Candidate:
- Strong attention to detail and organisational skills.
- Excellent communication skills with the ability to interact with customers at all levels.
- Previous B2B Sales/Account Management experience
- Ability to develop and maintain good client relationships.
- Good problem-solving skills and a proactive approach.
- Hardworking, flexible, and willing to take on new challenges.
- A friendly, enthusiastic team player who thrives in a busy office environment.
If this role looks like the new challenge that you are looking for please apply via the advert or contact Emma at Eclectic Recruitment.
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.
