Product Support Engineer

Product Support Engineer
Fully Remote or Cambridge hybrid (1-2 days a week in office):

• Open to various grades of experience
• Must be prepared to work 2 weekends a month (Saturday and Sunday) There is flexibility over how the shifts will work.
• Proven experience in a customer focused software product technical support role
• Excellent analytical and problem solving skills
• Experience with SQL and RDBMS (PostgreSQL)
• Basic knowledge of scripting or programming (SQL, Bash, JavaScript, Python)
• Excellent oral and written skills for working in a global delivery environment
• Geospatial mapping software / GIS product knowledge advantageous

Role:        Product Support Engineer
Location: Cambridge (Fully remote or Hybrid Options available. 1-2 days a week in Cambridge)
Salary:     £35-60K plus benefits (pension, private medical plan, group income protection scheme, life assurance, cycle to work scheme, 25 days holiday plus bank holidays)

First class opportunity to join a forward-thinking thriving business developing cutting-edge real-time mission-critical enterprise grade web and mobile applications. As an experienced Product Support Engineer, you will work in a 1st and 2nd line support capacity resolving technical issues and training customers. This is an exciting time to join a expanding organisation who offer a flexible work/life balance and career enhancing opportunities. Don’t miss out on this unique Software Product Support Engineer opportunity. Apply now!

Candidates searching for the following job titles are also likely to be interested in this role:

* Technical Support Engineer * GIS Technical Consultant *  

For full company details and job specification for this unique role please call Fran Printemps on (phone number removed) and email your CV now.

We....

o Understand your specific requirements and career aspirations
o Guarantee to keep you updated
o Provide full pre-interview preparation and post-interview de-briefing
o We guarantee not to approach any company without consulting you first!