Administrator

Venn Group

Posted 12 hours ago, valid for 15 days

Cambridge, Cambridgeshire CB2 8AG, England

Part Time

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Sonic Summary

This temporary Administrator position is available for a duration of 3 months at Royal Papworth Hospital, requiring 37.5 hours of work per week from Monday to Friday.
The hourly rate is £13.50, which increases to £15.13 when including holiday pay.
Candidates should possess strong customer service skills and prior administration experience to handle calls and emails efficiently.
Key responsibilities include managing the CAFM system, assisting subcontractors, and providing support across various functions like H&S and Finance.
The role requires effective communication and collaboration skills, with the expectation of delivering exemplary customer service to all stakeholders.

Temporary vacancy – Administrator

Duration: 3 months

Hours: Monday to Friday, 37.5 hours per week

Hourly Rate: £13.50 (£15.13 including holiday pay)

Location: Royal Papworth Hospital, CB2 0AY (on-site)

You’ll be delivering outstanding customer service as part of our Helpdesk for Hard and Soft Facilities Management. This role involves handling large volumes of calls and emails, logging requests on our Computer Aided Facilities Management (CAFM) System with high accuracy.

Key Responsibilities:

Administer the CAFM system to meet contractual obligations, manage job cards, and produce reports.
Assist subcontractors and suppliers, handling electronic correspondence.
Liaise proactively with technical staff, supervisors, managers, and building users to ensure timely communication.
Provide exemplary customer service to all internal and external stakeholders.
Support the Helpdesk Manager with report production, including the Monthly Performance Report.
Offer administrative support across various functions such as H&S, Maintenance, Projects, Finance, Commercial, Quality, and Compliance.

Skills and Experience:

Strong customer service skills.
Administration Experience
Ability to work independently and as part of a small team.
Excellent communication and collaboration skills.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

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