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Purpose of the Role
The Key Account Manager (KAM) is responsible for maximising relationships with a nominated group of UK distributor accounts. Knowledge/ experience in the agriculture crop protection industry would be an advantage.
Skills & Experience
- Dealing with customers in all material aspects and at all levels; customer interaction, negotiation of prices, terms, and conditions within the internal framework, proposing and presenting our offer; account planning and management.
- Knowledge of markets, competing products of the Client portfolio, and the decision-making channels of targeted customers.
- Customer-facing qualities.
- Familiarity with Key Account Management techniques.
- Commercial background.
- Direct sales experience.
- Professional interaction with other internal stakeholders and end users such as technical managers, commercial managers, and business support.
Key Accountabilities & Success Criteria
- Manage Key Customer Relationships: Develop necessary partnerships and enhance Organisation profile, positioning, and market penetration. Deliver well-defined customer account plans and manage expectations effectively.
- Develop Customer Knowledge: Gain detailed knowledge of target customer strategies and share insights across the business to maximise sales and GM targets. Lead the Organisations UK team in customer interactions.
- Key Account Planning: Create and manage key account plans for sales and future development projects.
- Briefing Presentation Topics: Collaborate with technical and marketing departments to ensure briefing meetings are well-prepared and participate as necessary.
- Communication of Account Activity: Provide feedback on account contacts and communication to the wider team, especially on business-critical matters.
- Campaign Participation: Use commercial and account knowledge to support campaign teams and ensure commercial success.
- Forecasting Responsibility: Work within the S&OP cycle with the Sales Manager to ensure accurate product forecasting and meet supply chain KPIs.
- Manage Customer Forecasts: Collaborate with business support to manage customer forecasts and allocations.
- Market Intelligence: Provide regular market intelligence to inform Organisations UK strategies and sales campaigns.
Benefits
- Salary: Competitive Salary DOE + Bonus Structure, Employer Pension Contributions, Company Car, Paid annual Leave + more
If you are a proactive and experienced Key Account Manager with a strong commercial background and excellent customer-facing skills, I would love to hear form you. Email cv
