Customer Service Administrator

Pure Resourcing Solutions

Posted 3 days ago, valid for 5 days

Cambridge, Cambridgeshire CB22 3AT, England

Full Time

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Sonic Summary

A Customer Service/Administrator is needed for a fixed-term contract until 31st December 2025.
The role involves acting as the key liaison between internal staff and clients while providing proactive customer service to meet KPIs.
Candidates should possess excellent interpersonal communication skills, be highly organized, and demonstrate resilience.
The position offers a salary of up to £25,000 per annum and requires relevant experience, although the specific years of experience are not stated.
The job is based in South Cambs, with a hybrid working arrangement of 2-3 days in the office and the rest from home.

Customer Service/Administrator required for this fixed term contract until 31st December 2025.You will be the key liaison between internal staff and clients. You will provide proactive customer service, ensuring that KPI's are met.Duties:

Ensure diary bookings are effective
Oversee daily workload of clients
Format and send reports
Update the database
Book internal and external appointments
Ensure PO numbers are obtained
Keep clients up to date
General administration

Your skills/experience:

Excellent interpersonal communication skills
Highly organised
Resilience

Salary: Up to £25,000paLocation: South Cambs - working in the office 2-3 days a week, the rest from homeHours: Full timeIf you are interested please forward your CV today.

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