Customer Support Agent

Candidate Source Ltd

Posted 3 days ago, valid for a month

Cambridge, Cambridgeshire CB2 8AG, England

£21,000 - £25,000 per annum

Full Time

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Sonic Summary

Opportunities are available for Customer Support Agents to join a global payments company on immediate start, 6-week contracts in Cambridge.
Candidates should be able to start immediately and there may be a chance for a permanent position.
The role involves responding to client queries, emails, and collecting data for ID verification.
Applicants should have strong communication skills, attention to detail, and the ability to work independently, with a salary of £25,000 per year.
Preferred qualifications include payments/fintech experience and proficiency in Excel, with a requirement of at least 1 year of experience.

Opportunities have risen for a number of Customer Support Agent to join a global payments company on immediate start, 6-week contracts. Based in Cambridge, they are looking for people who can start immediately. There may be an opportunity for a permanent position. As Customer Support Agent, you will:

Be the first line of support dealing with client queries
Respond to emails
Collect Data to verify ID

What we’re looking for in a Customer Support Agent:

Ability to show initiative and work independently
Attention to detail
Polite under pressure
The ability to communicate clearly and effectively

NICE TO HAVE:

Payments / Fintech experience
Proficient in Excel

Please note, this role is based in Duxford, so you must be able to easily commute. To apply for this role as Customer Support Agent, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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