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Customer Support Specialist

Customer Support Specialist

Candidate Source Ltd

Posted a day ago, valid for 25 days

Cambridge, Cambridgeshire CB2 8AG, England

£21,000 - £25,000 per annum

Full Time

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Sonic Summary

A growing payments company is seeking Customer Support Specialists for immediate start opportunities in Cambridge.
The contracts for these positions run until December 20, 2024, with potential for extension or permanent placement.
The salary for this role is £84 per day, equivalent to £12 per hour.
Candidates must have experience in Customer Service or Customer Support, along with strong communication skills and attention to detail.
This is a full-time, office-based role requiring five days of work per week.

A growing payments company has immediate start opportunities for a number of Customer Support Specialists in Cambridge. Contracts run until 20th December 2024, with the potential to be extended/become permanent. You will receive £84 per day (£12 per hour). As Customer Support Specialist you will:

Be the first line of support dealing with client queries
Respond to emails
Collect Data to verify ID

We’re looking for a Customer Support Specialist with:

Experience working in Customer Service/Customer Support
Ability to show initiative and work independently
Case Management Acumen – ability to track progress
Attention to detail
Be polite under pressure
The ability to communicate clearly and effectively

Nice to have:

Payments / Fintech experience
Proficient in Excel

This is a full-time role, office-based, 5 days per week in Cambridge. To apply for this role as Customer Support Specialist, please click apply online and upload an updated copy of your CV.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

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