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3rd Line Infrastructure Engineer
6 + month contract inside IR35 c470 a day
Cambridgeshire - 2 days a week onsite
We are currently recruiting for a 3rd Line Infrastructure Engineer to join a busy team based in Cambridgeshire.
You will be responsible for the day-to-day proactive management and support of servers, storage and associated technologies with a focus on technologies like NSX and Nutanix.
We're looking for someone who can provide a high level of customer service with good problem solving and troubleshooting skills along with the ability to communicate clearly with stakeholders.
Key Responsibilities:
- Review existing processes and tasks, proposing solutions to simplify and/or provide consistent results through automation techniques and tools
- Assist with the day-to-day maintenance of our internal and customer virtual environments which consist of VMware and Hyper-V platform
- Deployment, technical support and proactive maintenance for the following products:
- Operating Systems and hosted services.
- HPE ProLiant Servers
- Fibre Channel Fabrics
- VMware NSX
- Nutanix
- Providing assistance and guidance to the Level 2 team
- General administration of multiple storage arrays; tasks to include:
- Provisioning new hosts/virtual volumes:
- Configuring replication between sites
- Capacity management
- Vendor liaison for issue logging and software updates
- Management of agentless monitoring tools such as LogicMonitor, VeeamOne and OneView.
- Refinement of triggers and thresholds to continually improve proactive support of customer systems
- Reviewing team documentation and knowledge-based articles, suggesting improvements
- Adhering to incident, change and problem management processes to ITIL standards
Skills & Experience:
- Previous experience in a client facing support role.
- Expert level skills in deploying, configuring and troubleshooting VMWare NSX.
- Expert level skills in deploying, configuring and troubleshooting Nutanix.
- Proficient in Shell Scripting and automation tools.
- Knowledge of CI/CD pipelines for ideal automation strategies.
- Experience with LVM based disk operations are a must to administrate disk groups.
- Experience with HA clustering using pcs to maintain internal services.
- Container orchestration skills using podman/docker will be desirable
- Configuring, troubleshooting and administering of VMWare and MS Hypervisors up to and including the latest versions.
- Experience of Windows Server and Active Directory up to latest supportable versions.
To apply for this role please send your CV asap.
Candidates will need to pass a DBS check
