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Robert Half are pleased to partner with a fast-paced PE backed business in Cambridge to hire their next revenue operations analyst. The role involves calculating sales commissions, forecasting, KPI processes, drive timely billing, improved revenue operations and reporting. The revenue operations analyst is a new role created to build out, administer and drive the global renewals process. Additionally, this position will play a critical role in analysing and forecasting revenue trends, ensuring accuracy in timely billing and reporting. The role will partner and collaborate with different functional teams, possess an analytical mindset, proficiency in data analysis and will report into the Commercial Finance Manager, it is a hybrid role based in Cambridge.
Key Responsibilities:
- Ensure all new and annual renewals are entered timely and correctly in the CRM with the appropriate CPI increases.
- Identify revenue leakage and areas of opportunity.
- Report on annual increases.
- Ensure revenue renewal forecasting accuracy, as part of month end close.
- Coordination with sales and the customer success leads to execute timely billing, revenue forecasting and renewals.
- Ensure accurate reporting of ACV, M&S, training, support, etc.
- Monitor and analyse customer retention and churn metrics.
- Pipeline and sales productivity reporting; delivering accurate regional, product, and individual sales performance reporting; turning raw data into actionable insights.
- Sales forecasting, working closely with sales to ensure data accuracy of opportunities in CRM (HubSpot) assisting sales with any updates required.
- Prepare and maintain monthly, quarterly, and annual revenue reports, highlighting key metrics and performance indicators.
- Calculate sales commission; provide insights and recommendations for enhancing and improving the Sales Commission Policy
- Assist in the development of process documentation
- Conduct ad-hoc financial analysis to support business initiatives.
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Provide ongoing support and training to end-users.
- Support the implementation of revenue-related systems and tools to streamline renewals, billing, reporting and analysis.
Qualifications:
- Qualified Accountant (minimum 2 years PQE) with a recognised accounting body (ACA, CIMA, ACCA or equivalent)
- Strong analytical skills with the ability to interpret complex data and present findings clearly.
- Proficiency in Excel and financial modelling; experience with analytics tools (e.g., Tableau, Power BI) is a plus.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Detail-oriented, with strong organizational and time-management skills.
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