Back to search
The role is key to help the Payments Team scale existing payments volumes as well as define how payments will be processed as new products are launched over the next few months.
- Senior Payments Manager
- Location: Cambridge
- Hybrid working
- Salary £80,000
Role Responsibilities
- Ensuring the accurate and timely manner of processing payments to partner banks and end clients.
- Accurately processing internal transactions between virtual and transactional accounts.
- Manage the team day to day work ensuring any risks is escalated to Head of Cash and Head of Payments.
- Responsible the teams' errors are kept to a minimum and SLA are always always adhered to.
- Mentor Team and encourage a team culture of knowledge share and cross training
- Look to drive operational improvements.
- Update procedures and implement new processes for new products
- Reviewing reconciliations daily to align platform and client account balances.
- Identifying and rectifying issues, with further root cause analysis to provide feedback on training, process changes, or technical development to prevent future errors.
- Checking team members' payment entries, interest and platform-generated entries for accuracy prior to processing.
- Monitoring and allocating teams' workload adapting where requirements rise.
- Compilation and allocation of interest, fees and other transactions to the insignis platform
- Reporting to line manager weekly MI, errors and issues, SLA Breaches
- Helping to identify process and technology changes to benefit processes, team and bank relationships.
- Mentoring and guiding team members in internal procedures and personal development.
Requirements
- 7+ experience in payments and managing a team
- Processing of payments, Faster Payments, Chaps, Currency Payments.
- Knowledge of interest rates, calculations and process changes.
- Understanding of MS Excel
Desirable
- Good knowledge of the clearing and settlement cycles for UK domestic payment schemes
- Understanding of PSR/PSD2 rules
- Changes required for Financial Services firms to comply with APP rules and CoP
