Parts Advisor

Parts Advisor

Location: Cambridge

Salary: £24,000 - £26,000

Experience: Previous experience within a parts department preferred.

This is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation. We look forward to receiving your application and hope to be able to work with you on securing your next role.

About the company:

Our Client is one of the UK’s largest Automotive brands, representing some of the most iconic Car makers in the world. As one of approximately 700 team members, you will demonstrate the behaviours that our client knows are integral to its continued success. They are passionate about the Company’s heritage, its future, loyal customers and valued employees; and they believe in embracing the potential of the business in a positive and objective way. They strive to maintain high standards in every area of the business; and do so by engaging with employees and customers in an open, transparent and consultative manner. Their employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success.

Key Role Responsibilities:

As a Parts Advisor, you will be an integral member of the Aftersales Team. Your key responsibilities will include:

• Delivering upon the company’s Aftersales Experience, as per the training, guidance and expectations given.

• Maintaining effective working relationships with the Aftersales Team in particular, by ensuring that the ‘flow’ of information is timely, accurate, clear and consultative.

• Maintaining electronic records in a complete and accurate manner.

• Ensuring that all documentation and records are complete, accurate and aligned with any governing quality standards.

• Ensuring accurate perpetual stock takes are undertaken.

• Being integral in championing and maintaining a culture of customer service excellence; ensuring that the expectations and requirements of customers are delivered upon.

Prerequisites:

• Pervious parts experience required.

• Good attention to detail.