- Being the first point of contact for customer sales order queries
- Processing and entering customer orders
- Monitoring delivery commitments to customers
- Provide product information to customers
- Load sales orders onto their ERP system
- Processing despatch notes
- Calculating delivery dates
- Processing delivery confirmation
- Working with the Purchasing and Logistics teams to resolve issues
- Working with team members to maintain customer service targets
- Computer literate
- Organised
- Calm under pressure
- Enthusiastic
- Motivated
- Good communicator