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General Manager
Faciliities Managemet
Hard and Soft Services
Location: Cambridgeshire
Package: £75,000 - £80,000 + Car + Bonus
Overview
I am recruiting on behalf of a prestigious client for a General Manager to oversee a full Facilities Management (FM) contract within a healthcare environment in Cambridgeshire. This is a comprehensive role covering both hard and soft FM services, requiring an exceptional leader with a proven ability to manage large teams at a senior level. Experience within a PFI (Private Finance Initiative) setting is highly desirable.
Key Responsibilities
- Lead the delivery of hard and soft FM services across the healthcare contract, ensuring operational excellence and compliance with industry standards.
- Manage and inspire a large, multidisciplinary team, creating a culture of accountability and continuous improvement.
- Ensure all contractual obligations are met, driving service excellence and exceeding client expectations
- Develop and maintain strong client relationships, acting as the primary point of contact for all contract-related matters.
- Oversee financial management, including budgets, forecasts, and cost control, ensuring profitability and value for money.
- Ensure strict adherence to health and safety regulations and risk management protocols.
- Identify opportunities for innovation and efficiency to enhance service delivery and client satisfaction.
- Provide strategic leadership and support for project delivery within the PFI framework.
The Ideal Candidate
- Proven experience as a senior manager in Facilities Management, ideally within a healthcare or PFI environment.
- Strong background in managing both hard and soft FM services.
- Demonstrable ability to lead, manage, and motivate teams
- Excellent financial acumen with experience managing budgets and driving efficiencies.
- Outstanding communication and relationship-building skills, with the ability to liaise confidently with clients and stakeholders.
- Comprehensive understanding of compliance, health and safety, and risk management in FM.
- Strategic thinker with a proactive and solutions-focused approach.
