IT Analyst

Pure Resourcing Solutions

Posted 12 days ago, valid for 14 days

Cambridge, Cambridgeshire CB2 8AG, England

£36,000 - £43,200 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The prestigious educational institution in Cambridge is seeking an IT Analyst to provide technical support across multiple levels, including first, second, and third-line support.
Key responsibilities include managing support calls, troubleshooting complex issues, and leading technical projects, as well as ensuring security and maintaining IT assets.
Candidates should have demonstrable experience in a similar role, strong problem-solving skills, and the ability to manage technical projects.
The position requires a proactive individual who can work autonomously in a fast-paced environment and possesses excellent communication abilities.
The job is on-site five days a week, and while the salary is not specified, relevant experience is required.

I’m delighted to be recruiting for an IT Analyst on behalf of a prestigious and highly regarded educational institution in Cambridge.The Role:As an IT Analyst, you will provide technical support across various levels, offering first, second, and third-line support to the organisation.Key Responsibilities:

Provide first-line support for IT and audio-visual technologies.
Service Desk: Efficiently managing support calls, escalating when required.
Troubleshoot and resolve more complex issues as part of second and third-line support.
Assist with the installation and maintenance of servers, applications, and network equipment.
Lead technical projects, from identifying needs to full implementation.
Ensure security through regular updates, security scans, and managing backup operations.
Work closely with the IT Operations Manager on packaging and delivering applications.
Maintain the IT asset database and manage licensing compliance.
Maintain user accounts and assist with Starter and Leaver processes.

Experience Required:

Demonstrable experience working within a similar role.
Strong problem-solving skills.
Ability to configure and maintain network equipment and servers.
Experience managing technical projects from start to finish.
Proactive and able to work autonomously in a fast-paced environment.
Excellent communication skills and a collaborative team player.

Please Note: This role is based on site 5 days a week in Cambridge.Next Steps:If you’re excited to take on a diverse IT role and be part of a forward-thinking IT team in a vibrant educational environment, apply now!

Apply now in a few quick clicks

IT Analyst

Lead Machine Learning Engineer

Lead Machine Learning Engineer

Lead Application Analyst