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Helpdesk Coordinator

Reed
Posted 3 days ago, valid for 8 days
Location

Cambridge, Cambridgeshire CB2 8AG, England

Salary

£280 - £34,000 per day

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Helpdesk Coordinator position offers an annual salary ranging from £28,000 to £34,000, pro rata, with an hourly rate of £14 to £17.
  • This part-time role is based in Cambridge and requires working from 8 am to 12 pm, Monday to Friday.
  • The contract is temporary for a duration of 3 months, with free parking available and an ASAP start date.
  • Candidates should possess advanced experience with IT systems, including Microsoft Office, along with strong administrative and organizational skills.
  • Applicants are encouraged to submit their CVs to apply for this crucial role supporting the Facilities Helpdesk.
Helpdesk Coordinator
  • Annual Salary: £28,0 - £34,000 (pro rata), £14 - £17 per hour
  • Location: Cambridge, office based role
  • Job Type: Part-Time (8am – 12pm Mon-Fri)
  • Contract Type: Temporary for 3 months
  • Free parking available
  • ASAP start date

Reed Business Support in Cambridge is working with a local company who are seeking a helpdesk Coordinator to join their team in Cambridge office. This role is crucial for supporting departmental operations and managing the Facilities Helpdesk.

Day-to-day of the role:
  • Act as a central link between the helpdesk function and the facilities team to ensure efficient and timely responses to reported issues.
  • Manage the day-to-day operations of the facilities team system, ensuring that all maintenance works are effectively logged, monitored, and closed out.
  • Maintain accurate records for all maintenance works completed by the in-house team and external contractors.
  • Generate work orders and purchase orders as required for maintenance works.
  • Prepare orders and process invoices for the Facilities team.
  • Provide administrative support to the Facilities Management Team, including general secretarial duties and record keeping.
Required Skills & Qualifications:
  • Advanced experience with IT Systems including Microsoft Office (Word and Excel).
  • Experience in administration.
  • Excellent communications and organisational skills. 
  • Attention to details. 

To apply for the Helpdesk Coordinator vacancy, please submit your CV today.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.