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Technical Support Manager

Liz Orpwood Recruitment Ltd
Posted 15 hours ago, valid for 4 days
Location

Cambridge, Cambridgeshire CB2 8AG, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking a Technical Support Manager to lead a team of support engineers in a technology-based environment.
  • Candidates should have relevant technical qualifications and a proven track record in managing technical teams in customer-focused roles.
  • Key responsibilities include team development, customer issue resolution, and creating technical documentation and training materials.
  • The position offers a salary of £50,000 to £60,000 and requires several years of experience in a similar role.
  • Hybrid working options are available, and the role is commutable from various locations in the surrounding areas.

Are you an experienced manager looking for a new challenge with a leading and innovative technology based company whose products are supplied globally? My client is currently seeking a Technical Support Manager to lead their team of support engineers.

Day to day responsibilities will include;

  • Motivating, developing and building your team of technical support engineers
  • Providing a flexible and efficient response to customer issues
  • Technical documentation to support updates together with training materials
  • Occasional travel to customer sites as required
  • Technically astute with rf, networked or similar products

You will ideally have relevant technical qualifications (eg IT, Computer Science, Electronics, RF or similar communication based technology and have a proven track record in managing a team of technical engineers or technicians in a customer focussed role. Highly organised, methodical and with great communication skills, you will be used to leading teams and delivering high levels of technical support to a broad range of customers.

This is a great opportunity to join a leading company whose products are supplied globally to a range of sectors. Hybrid working is potentially available.

This role is easily commutable from Cambridge, Saffron Walden, Huntingdon, Newmarket, Ely, Bury St Edmunds, Royston, St Neots, Harlow, Bishops Stortford, Bedford, Luton, Peterborough, Stevenage and many others within Cambridgeshire, Essex, Bedfordshire, Hertfordshire and Suffolk.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.