Retail Assistant

Retail Assistant

Location: Central Cambridge
Salary: £25,000 per annum
Holidays: 33 days annual leave (including public holidays), pro-rata
Pension Scheme: Membership of a contributory pension scheme available, with eligibility for auto-enrolment based on age and earnings level. You have the right to opt-in at any time.

Job Summary

Working on behalf of my acclaimed Cambridge Client , We are looking for a motivated Retail Assistant to join my prestigious clients front of house and coffee shop team. In this role, you will provide a professional, efficient, and friendly service to students, staff, and visitors, ensuring an exceptional experience in this vibrant setting.

Key Responsibilities

• Open and lock up the premises on time.
• Maintain cleanliness and tidiness in all areas, ensuring appropriate levels of service, equipment, beverages, and glassware are always available.
• Adhere to proper storage methods, stock rotation, and stock holding practices.
• Serve drinks, including alcoholic beverages and coffees, alongside light snacks.
• Provide service for an extensive cocktail menu (full training provided).
• Operate the till and balance cash and credit receipts at the end of each session.
• Maintain strong product knowledge of beverages to assist customers effectively.

Cellar Work

• Prepare wines and other drinks for meals and functions as required.
• Change beer barrels and gas cylinders as needed.
• Assist in weekly beer line cleaning.
• Keep accurate records in accordance with established processes.
• Ensure compliance with health and safety practices and high hygiene standards.
• Operate the bar within licensing laws and under the guidance of the Licensee.

Conferences/Hall Dinners

• Serve refreshments during conferences and to guests in various locations within the College.
• Assist food service staff in Upper Hall or other dining areas, including collecting glasses after Hall dinners for washing.
• Help prepare drinks for garden parties and assist with serving as needed.
• Collaborate with Front of House staff across all locations.

General Responsibilities

• Participate in the appraisal scheme and undertake necessary training.
• Take responsibility for your own health and safety in the workplace.
• Comply fully with all College policies, including equality of opportunity and data protection.
• Be flexible with working hours, especially during peak times to meet departmental expectations.
• Undertake any other reasonable requests or duties as required.

Person Specification

Criteria

Essential

Desirable

Education/Qualifications

GCSE Maths and English (or equivalent)

Food Hygiene Qualification

Experience

Experience in a customer-facing role

Experience working in a bar or cellar work

Skills/Knowledge

Good team working skills

Organised and professional approach

Basic computer literacy

Excellent customer service skills

Knowledge of food hygiene and safety

Personal Attributes

Smart appearance

Honest and reliable

Polite and friendly

Flexible approach

If you are enthusiastic about providing outstanding service in a dynamic environment, we encourage you to apply today! Join us in creating memorable experiences for our community.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.