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- Salary: £15 per hour
- Location: Cambridge, UK
- Job Type: Temporary until March, Full-time, 37.5 hours per week, hybrid working (3 days in the office)
- Start date: ASAP
Reed Business Support in Cambridge is partnering with a globally known biotech company. Join their customer-centric team of HR professionals. They are looking for an HR Administrator who is customer-obsessed, agile, and audacious. This role is a fantastic opportunity to impact the employee experience and learn all about HR technology, policies, and practices, paving the way for a broader HR career.
Day-to-day of the role:HR Administration and Customer Service:
- Proactively manage ticket queries from employees via the HR ticket system within agreed SLAs, ensuring an outstanding colleague experience at all times.
- Produce contracts, letters, and other documents related to the employee life-cycle.
- Administer employee data in their HR system.
- Support with employee onboarding and offboarding processes as needed.
- Handle other duties as reasonably requested to fulfil the responsibilities of the HR Shared Service Centre.
Payroll Team Support:
- Organise tax notices, including cataloguing of tickets and follow-up with payroll providers.
- Administer new tax notices.
- Experience in administering HR or payroll, or experience within a fast-paced customer service centre is advantageous but not essential.
- Strong focus on customer experience with a commitment to delivering outstanding service to colleagues.
- Excellent communication skills, confident and professional.
- Proactive outlook with a learning mindset.
- Organised and methodical approach to tasks.
- Determination and perseverance to see tasks through to completion.
- Tech-savvy and proficient in Microsoft Office packages including Word, Excel, and Outlook.
To apply for this HR Administrator position, please submit your up to date CV.
