Facilities Team Leader

My client an award-winning solicitors in the heart of Cambridge city is seeking an experience Facilities Team leader / Supervisor to help manage a team of 8 Facilities operatives / Assistants at their corporate multi tenanted building across 6 floors.

The post holder would be the first point of contact for any Buildings Facilities requirement covering all soft and hard services, overseeing both in house services and external contractors.

The position would suit someone that has a wealth of Facilities coordination experience looking to step into a more senior position working towards management or equally someone that has already experience of managing a small team that’s looking to step up.

Ideally IOSH / NEBOSH certified

A typical start time for this would be 0800 – 1600 but open to covering hours of between 07.30 – 19.30 when needed and some weekend working on rare occasion if needed (paid back time in lieu)

More details on the position below

Facilities Team LeaderFacilities, Cambridge, Permanent

Salary: £35 - 45k + Benefits

The RoleManage the smooth running of the Cambridge Facilities Team, consisting of eight people, providing efficient service

Key Responsibilities

• Ensure the efficiency of the Facilities team
• Motivate, encourage, and train staff to enhance team performance.
• Establish and promote the Facilities Team as a key operational area vital to the firm's effective and efficient running.
• Act as the first point of contact for any facilities-related queries for the Cambridge office
• Build professional relationships with sub-tenants through regular liaison and management of service charge budgets
• Deputise in the absence of the Senior Facilities Manager.
• Support the Senior Facilities Manager in implementing and ensuring compliance with the firm's health and safety policy, including staff induction and DSE workstation assessments.
• Attend internal and external supplier meetings, 
• Conduct regular building inspections to maintain high housekeeping standards, including cleaning, maintenance, and removal of redundant equipment.
• Update computerised records on the firm's intranet and ensure all team-posted material remains valid and accurate.
• Lead by example in implementing the firm's strategy and values

Supervisory Skills

• Manage resources to cover sickness and holiday absences.
• Approve team annual leave requests, considering other team absences.
• Report all occurrences of sickness or non-annual leave absence to HR 
• Monitor team performance 
• Resolve team employee relations issues and escalate to the Facilities Manager as appropriate.
• Conduct annual appraisals and follow-up meetings to ensure objectives are met.
• Train and develop Facilities staff 

Health and Safety

• Familiarise yourself with all aspects of health & safety as detailed in the firm's policy.
• Ensure team members are aware of potential hazards and keep these to a minimum.
• Keep all work areas tidy.

General Duties

• Be available for out-of-hours call-outs by the building management team for any incidents or issues.
• Challenge and control spend to keep within budget constraints.
• Raise and process purchase orders and invoices as required.

The PersonTo be successful in this role, you should have:

• Exceptional people and management skills.
• Experience in overseeing facilities services both in-house and outsourced.
• Experience dealing with health and safety issues and procedures.
• Ability to lead and motivate a facilities team.