- 2-3 years AST property management experience
- Must be passionate about delivering exceptional service
- Must hold a clean UK drivers licence
- Oversee the management of residential properties, ensuring smooth handling of any issues that arise during tenancies, such as repairs and maintenance.
- Conduct quarterly inspections, advising landlords of any necessary action and notifying tenants of their responsibilities.
- Facilitate efficient and satisfactory check-outs, ensuring swift return of tenant deposits by liaising with all parties.
- Maintain strong relationships with landlords, keeping them informed on maintenance and financial matters.
- Identify and recommend property upgrades or refurbishments, organizing work between tenancies to minimize vacancy periods and maximize landlord income.
- Keep property records up-to-date using our CRM system (REAPIT) and ensure compliance with all relevant regulations.
- Proven experience managing a portfolio of properties and a solid understanding of the property industry.
- Strong administrative and organizational skills, with the ability to manage multiple priorities.
- Excellent customer service, communication, and negotiation skills.
- Professional, confident, and personable approach, with a team-oriented mindset.
- A keen eye for detail and the ability to handle numbers accurately.