Front of House - Cambridge
Serviced Office. Flexible Workspace. Coworking. Business Centre Management. Receptionist. Customer-Facing. Front of House. Member Manager. Hospitality.
Salary: £25,000
Working Days: Monday to Friday, rota'd between the hours of 7am - 7pm
Location: Cambridge
Have you started your career in Hospitality and are hoping to find a role with a better work-life balance and good career progression opportunities?
Our client are one of the leading providers of flexible offices in the UK. They are known for their design lead modern facilities, friendly staff, personable customer service and opportunities to progress within the company.
This is an exciting and expanding sector that attracts staff from areas such as hotels, retail and hospitality due to it's friendly service style and Monday to Friday working hours.
We are seeking a Front of House Receptionist with lots of personality who can excel in being the friendly face of the business.
RESPONSIBILITIES OF THE ROLE:
- Meet and greet clients and their guests,
- Ensure a fun and hospitable environment for all visitors,
- Understanding the needs of the clients within the building,
- Making record of messages,
- Managing the visitors bookings
- Dealing with any client enquiries,
- Telephone call answering and handling,
- Reporting faults/maintenance to management,
- Booking and recording of couriers and conference rooms,
- Dealing with email queries,
- Post handling and deliveries,
- Upkeep of all client contact data,
- Completing check lists for new and exiting clients,
- Building checks to ensure all communal areas, conference rooms etc. are clean and tidy,
- Occasional admin support to management office
- Setting up of conference rooms for meetings,
- Making note of regular contractor visits and chasing if needed
DESIRED EXPERIENCE CAN BE GAINED FROM:
- Reception
- Front of House
- Retail
- Hotels
- Customer service
- Members Clubs
PERSONAL QUALITIES:
- Punctual
- Fun
- Personable
- Articulate
- Team player
- Multitasker
- Organised
- Computer literate
Please note, due to high volume of applications, we cannot respond to all enquiries.