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Job Title: Commercial Waste Business Support Officer
Location: Waterbeach/on site
Start Date: ASAP
Duration: 6 months
Salary: 27,660
Job Overview:
We are seeking a dedicated and proactive Commercial Waste Business Support Officer to provide exceptional administrative and support services to the Commercial Waste Team. Under the direction of the Commercial Waste Manager, you will play a key role in delivering continuous improvements in customer service and support outcomes. This position requires adherence to standard guidelines and procedures, with the flexibility to exercise initiative in tasks such as resolving caller enquiries, prioritising workloads, and ensuring the accuracy of your work.
Key Responsibilities:
- Provide administrative support to the Commercial Waste Team, ensuring high standards of customer service and support.
- Manage financial invoicing processes including raising, crediting, cancelling, and data entry.
- Handle front-line services in a multifunctional environmental service setting or a similar logistics role.
- Proactively manage office and business support tasks, working closely with colleagues to ensure efficient work flow.
- Develop systematic, process-led working methods to improve service delivery.
- Collaborate with colleagues to identify and resolve issues within systems and processes.
Essential Experience/Knowledge:
- Proven experience in financial invoicing processes, including raising, crediting, cancelling, and data entry.
- Experience in delivering front-line services within a multifunctional environmental service or a similar logistics role.
- Proven ability to proactively manage office and business support tasks with colleagues.
- Experience in writing and developing systematic, process-led working methods.
- Experience in working with colleagues and systems/processes to identify and resolve issues.
What We Offer:
- A dynamic and supportive working environment with opportunities to contribute to continuous service improvements.
- Competitive salary within Grade 3, 27,660.
Apply now by applying to the advert or contact Alison on (phone number removed)
