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Customer Service Rep

Reed
Posted 6 hours ago, valid for 13 days
Location

Cannock, Staffordshire WS11 5QJ, England

Salary

£25,000 - £30,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • REED Wolverhampton is recruiting a Customer Account Manager for a leading international company based in Cannock.
  • The role involves handling customer inquiries, processing parts orders, and promoting service packages while ensuring excellent customer service.
  • Candidates should have experience in the Hire/Service sector or parts sales, with a minimum of 2 years in a B2B sales/account management role.
  • The salary is competitive, and the position offers free onsite parking along with additional company benefits.
  • Working hours are Monday to Friday, 8:30 AM to 5:00 PM.

REED Wolverhampton are working alongside a leading International company based in Cannock to recruit. 

This business puts its people at the heart of its organisation and has strong core values to ensure they provide a great place to work.

We are looking for a Customer Account Manager to join their vibrant team - The purpose of  the position is to assist the part sales, customer accounts and warehouse function to deliver great service and increase revenue.

The main duties of this role are 

  • Handling customer enquiries and building relationships
  • Receive and process parts orders
  • Raise quotes and invoice
  • Schedule maintenance and services 
  • Engage with existing and lapsed customers, to promote service packages and warranties
  • Co ordinate deliveries and general administration tasks

The Ideal candidate will have the following skills and experience

  • Experience of working within the Hire / Service sector , parts sales or working with machinery.
  • B2B experience within a sales / account management role and a strong customer service background
  • Forward thinking with a positive mind set and can handle objections
  • Excellent organisation,  works well under pressure and in a team environment. 
  • A good working knowledge of Microsoft Packages including Excel

Salary very competitive!!!!!!

Free onsite parking plus additional company benefits and progression path. 

Working hours - Mon - Fri  8.30 - 5.00 pm

If you feel you have the experience required please apply now to work for this fantastic company. 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.